Eventful Week

Phew!! The past 2 weeks have been quite madness. Building up to the big launch and managing the customers upon launch. It was nothing short of chaotic. I must salute some of the project team members, cos they stayed till very late each night, trying to rectify problems before the next work day. Everyone involved put in so much, so much to handle every situation as best as possible.

Thank God that my business process was able to handle most transactions normally. Our crowd is not as big as the other processes. Hence, our customers did not have to wait as long, so that is something positive. Nevertheless, there are big issues to be plugged, and we're working with the relevant people and vendor to make the changes asap. Each workday begins at 8am and does not end till 8pm. After that, there is debrief meeting or testing to be done. The big bosses also meet every evening to manage the situation.

For the past week, I was standing with my counter staff the entire day, as they familiarise with the system. Also had to troubleshoot any problem that arises on the spot. So mentally and physically draining. I was counting down to the weekend, to take a much needed break. Finally took a break at 3pm yesterday after the day's operation ceased. Went home directly and stoned. Glad for the rest last night. Gotta charge up for another crazy week ahead.

Was rather frustrated at the lack of support from my own bosses. I mean, this is such a Big thing, yet they are not as involved as they should be. They left the entire operations to me and the staff to handle. Angry. Well, I finally responded to an internal career transfer after prayer and deliberation. Kind of like the new job scope though I did not have high hopes as my qualifications didn't exactly match. Pleasantly surprised that the boss of the recruiting dept called me up for a chat. Went for it, in the midst of my busyness last week, and I was late because I was held up at my counter. Was super stressed. Thank God I managed to get hold of the HP no. of 1 interviewer and apologised profusely that I would be late. The interview was alright I guess. Was very comfortable throughout. Not sure if I impressed them enough though. Anyway was given an assignment to write an essay on a given topic. So, this added on to the list of things to accomplish. I worked on it on Thu night till 2 am, and submitted it the next morning. So another thing off my chest. Thereafter, got an email reply from 1 of the the interviewer that seemed quite positive. :) Gotta commit this to God as I really like to move on to this dept. My current dept must be agreeable to release me.

Oh, then on Thu, I was rostered, together with 13 other officers, to have lunch with our chief. Again, not a good timing cos of the counter operations. My phone vibrated often through the lunch as many people were trying to reach me regarding various matters. Oh well, had to discreetly sms my replies... Other than that, I would say that the lunch session was good. Hardly have the opportunity to come up close to chief. Got to hear his views and plans for the org. We were also supposed to talk spontaneously, else we would be arrowed to talk. Ok lah, he was very approachable and friendly, so I felt comfortable enough to speak. :) Also found out that he is a believer. PTL!

So these summed up my work week. Quite eventful I would say.